Privacy Policy

We consider ensuring the right to personal data protection as a fundamental commitment of BELLA FARFALLINA SRL, therefore we will devote all necessary resources and efforts to process your data in full compliance with Regulation (EU) 2016/679 (“General Data Protection Regulation” or “GDPR”), as well as any other applicable legislation on the territory of Romania. As one of the essential principles of this legal framework is transparency, we have prepared this document to inform you about how we collect, use, transfer and protect your personal data when you interact with us in relation to our products and services, including through our website or mobile applications.

We reserve the right to periodically update and amend this Privacy Policy to reflect any changes in the way we process your personal data or any changes in legal requirements. In the event of any such changes, we will post the amended version of the Privacy Policy on our website, so please check the content of this Privacy Policy periodically.

Who we are and how to contact us

BELLA FARFALLINA SRL, a legal entity of Romanian nationality, having its registered office in BUCURESTI SEC 4, BD METALURGIEI NR 132 BIROU 1 BL B1A SC1 AP 4 with the number J40/20468/20212017 in the Trade Register, unique tax registration code 38597993 (hereinafter “BELLA FARFALLINA” or “we”). For the purposes of data protection legislation, we are a controller when we process your personal data.

What categories of personal data we process

In general, we collect your personal data directly from you, so you have control over the type of information you give us. By way of example, we receive information from you as follows:

– When you place an order, you provide us with information such as: the product you want, your name and surname, delivery address, billing details, payment method, phone number, credit card details, etc.

On our website and smartphone app we may store and collect information in cookies and similar technologies in accordance with our Cookie Policy.

We do not collect or otherwise process sensitive data, which are included by the General Data Protection Regulation in special categories of personal data. We also do not want to collect or process data from minors under the age of 16.

What are the purposes and grounds for processing

We will use your personal data for the following purposes:

For providing BELLA FARFALLINA services for your benefit

This general purpose may include, as appropriate, the following:

– Order processing, including order taking, validation, dispatch and invoicing;

– Solving cancellations or problems of any kind related to an order, goods or services purchased;

– Return of products according to legal provisions;

– Reimbursement of the value of the products according to the legal provisions;

– Providing support services, including providing answers to your questions about your orders or BELLA FARFALLINA goods and services.

The processing of your data for these purposes is in most cases necessary for the conclusion and performance of a contract between BELLA FARFALLINA SRL and you. In addition, certain processing for these purposes is required by applicable legislation, including tax and accounting legislation.

What rights do you have

The General Data Protection Regulation gives you a number of rights in relation to your personal data. You can request access to your data, correct any errors in our files and/or object to the processing of your personal data. You may also exercise your right to complain to the competent supervisory authority or to take legal action. Where applicable, you may also have the right to request the deletion of your personal data, the right to restrict the processing of your data and the right to data portability.

More information on each of these rights can be obtained by consulting the table below.

To exercise your rights, you can contact us using the contact details above. Please note the following if you wish to exercise these rights:

Fees.

We will not charge you a fee to exercise any rights in relation to your data. personal data, unless your request is for a personal data processing access to information is unfounded, i.e. repetitive or excessive, in which case we will charge a reasonable amount in such circumstances. We will inform you of any fees charged before we settle your claim.

Response time.

We aim to respond to any valid requests within a maximum of one month, unless this is particularly complicated or if you have made multiple requests, in which case we will respond within a maximum of two months. We will let you know if we need more than a month. We might ask if you can tell us exactly what you would like to receive or what you are concerned about. This will help us to act faster and shorten the response time to your request.

Third party rights.

We must not comply with a request if it would adversely affect the rights and freedoms of other data subjects.

Rights concerned

Access

You can ask us:

– to confirm whether we process your personal data;

– to provide you with a copy of this data;

– provide you with other information about your personal data, such as what data we hold, what we use it for, who we disclose it to, whether we transfer it abroad and how we protect it, how long we keep it, what rights you have, how you can make a complaint, where we obtained your data, to the extent that the information has not already been provided to you through this notice.

Correction

You can ask us to rectify or complete your inaccurate or incomplete personal data.

We may try to verify the accuracy of the data before correcting it.

Deleting data

You can ask us to delete your personal data, but only if:

– they are no longer needed for the purposes for which they were collected; or

– you have withdrawn your consent (if the data processing is based on consent); or

– you exercise a legal right to object; or

– they have been processed unlawfully; or

– we have a legal obligation to do so.

We are not obliged to comply with your request. to delete your data. personal data If the processing of your personal data personal data is necessary:

– for compliance with a legal obligation; or

– for the establishment, exercise or defence of a right In court.

There are certain other circumstances in which we are not obliged to comply with your request. to delete the data, although these are the two most likely circumstances in which we would refuse your request.

Restriction of data processing

You can ask us to restrict the processing of personal data, but only if:

– their accuracy is disputed (see the rectification section), to enable us to verify their accuracy; or

– the processing is unlawful, but you do not want the data to be deleted; or

– they are no longer needed for the purposes for which they were collected, but you need them to establish, exercise or defend a right in court; or

– you have exercised your right to object, and verification of whether our rights prevail is ongoing.

We may continue to use your data. personal data Following a restriction request, If:

– we have your consent; or

– to establish, exercise or defend a right in a court of law; or

– to protect the rights of Fashion Days or another natural or legal person.

Data portability

You can ask us to provide your personal data in a structured, commonly used and machine-readable format, or you can request that it be “ported” directly to another data controller, but in each case only if:

– processing is based on your consent. or on the conclusion or performance of a contract with you; and

– processing is done by automatic means.

Opposition

You may object at any time, for reasons relating to your particular situation, to the processing of your data. personal data on the basis of our legitimate interest, If you consider that your rights and freedoms are not protected by the law. fundamentals prevail over this interest.

You may also object at any time to the processing of your data for direct marketing purposes (including profiling), without giving any reason, in which case we will cease such processing as soon as possible.

Automatic decision-making

You can ask not to be subject to a decision based solely on automatic processing, but only when that decision:

– produces legal effects with respect to you; or

– affects you in a similar way and to a significant extent.

This right does not apply if the decision reached is the result of automatic decision-making:

– is necessary for us to enter into or perform a contract with you;

– is authorised by law and there are adequate safeguards for your rights and freedoms; or

– is based on your explicit consent.

Complaints

You have the right to lodge a complaint with the supervisory authority about the processing of your data. personal data. In Romania, the contact details of the data protection supervisory authority are as follows:

National Supervisory Authority for Personal Data Processing

B-dul G-ral. Gheorghe Magheru nr. 28-30, Sector 1, postal code 010336, Bucuresti, Romania

Phone: +40.318.059.211 or +40.318.059.212;

E-mail: anspdcp@dataprotection.ro

Without prejudice to your right to contact the supervisory authority at any time, please contact us in advance, and we promise to make every effort to resolve any issues amicably.

We remind you that you can contact BELLA FARFALLINA EU data protection at any time by sending your request by any of the following methods:

¬ by e-mail to: office@ccmboutique.ro or

¬ by mail or courier to the address BUCURESTI SEC 4, BD METALURGIEI NR 132 BIROU 1 BL B1A SC1 AP 4